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So with all the experts and education, why are some people still allowed to get away with inappropriate behaviours at work? It seems to me that most employees have had some education about bullying and harassment, or what we often call “respectful workplace” training. Yet the questions still need exploring: Why can one person poison an entire workplace? Why can a bully be promoted into a managerial role where she can wreak havoc on even more employees? Why does a bullying boss get a promotion, thereby indicating that the organization rewards bad behaviour? And why can people blow the whistle on bad behaviour and yet they end up with discipline, or worse, they get fired?
When you add up the years I’ve been in a supervisory role in labour and employee relations, law and working with employers and unions across Canada, it’s more than three decades (yikes!). In this book, I’ve put together a number of examples of the Old Norm and then made suggestions for the New Norm (or Norma! It’s not just men). I deliberately play on the word Norm to suggest it’s not just an action (behaviour that is normal) but also a person. It’s us. I hope that after some reading and discussing of some or all of these examples in your workplace, you will become the New Norm and Norma and assist others to do the same.
This book will help anyone in a leadership position, or anyone aspiring to become a workplace leader, whether in management or a union. But I also believe this book will work for anyone at any level of the workplace because everyone has the chance to work toward the New Norm.
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