Educational highlights for workplace leaders
At the end of the session, supervisors and managers will:

This session is all about Harassment. Despite all the years of education and supposedly
understanding about Harassment, Harassment is still alive and unwell in most Canadian
workplaces. Canadian courts and tribunals are putting more and more restrictions on the
behaviours of employees and managers, and yet most workplace leaders aren’t aware of
the greater expectations. And now “psychological Harassment” is becoming a requirement
in certain Canadian jurisdictions, with others to follow. In this customized session your
supervisors and managers will get a chance to discuss their concerns and fears about
what is and what is not Harassment.

Using thought-provoking and fun exercises, they will learn that workplace Harassment isn’t
as complex as it seems. They will find out what must be done, to avoid costly liability, employee
turn-over and employee/customer dissatisfaction. At the end of the session, your workplace
leaders will feel more confident to address Harassment issues as they arise, instead of
waiting until they become unmanageable, or very costly.

Workplace leaders. Your supervisors don’t need to be experts in workplace Harassment,
but they need to know enough to give them confidence to address it when they see it. Everyone
who supervises people needs to know their legal obligations, on behalf of their employer. If
they don’t, they risk an internal or external workplace human rights complaint, due to
Harassment. Of course, there is also the risk of bad publicity and bad customer relations.

Human rights legislation deems most supervisors to represent management – even those
with limited authority. Your workplace leaders will benefit from a better understanding of
Harassment, and they will feel more confident to tackle most issues of Harassment before
they become a big, messy and expensive, deal. When Harassment issues get more complex,
they will know to seek advice from within their workplace instead of letting things get worse.

It is very rare to find someone with the right combination of knowledge and experience and
Stephen consistently gets rave reviews from all of the participants and is a pleasure to work
with. We wouldn’t think of using anyone else.

Anna Grolle BA, CGA Director of Corporate Operations & HR Cactus Club Cafe

Stephen Hammond, B.A., LL.B., CSP, is a lawyer turned workplace and community human rights
speaker and educator. His Bachelor of Arts in political studies is from the University of Manitoba
and his Bachelor of Laws degree is from Osgoode Hall Law School in Toronto. Stephen is the
author of Managing Human Rights at Work: 101 practical tips to prevent human rights disasters
and Steps in the Rights Direction: 365 human rights celebrations and tragedies that inspired
Canada and the world.

Stephen is a member of the Canadian Association of Professional Speakers and the
International Federation for Professional Speakers. In 2008 Stephen was one of only 5
Canadians to receive the designation of CSP (Certified Speaking Professional) which is
the “most prestigious earned designation for platform excellence” by the International
Federation. Fewer than 10% of the Federation members hold this designation including
just 43 Canadians.

Stephen Hammond's other Training Sessions include:

For an article on Harassment Prevention in the Workplace: