There are so many legal requirements regarding workplace human rights and yet
managers and supervisors are often at a loss to deal with them effectively. While
reducing legal liability is important, the real payoff comes from creating a workplace
where basic human rights are respected with simple, understandable and agreed-upon
practices. In this customized session your supervisors and managers will get a chance
to discuss their concerns and fears about tackling what is often seen as a sensitive issue.
Using thought-provoking and fun exercises, they will learn that workplace human rights
issues aren’t as complex as they seem.

They will find out what must be done, to avoid costly liability, employee turn-over and employee/customer dissatisfaction. At the end of the session, your workplace leaders
will feel more confident to address issues as they arise, instead of waiting until they
become unmanageable, or very costly.

Workplace leaders. Everyone who supervises people needs to know their legal
obligations, on behalf of their employer. If they don’t, they risk an internal or external
workplace human rights complaint. Of course, there is also the risk of bad publicity
and bad customer relations. Human rights legislation deems most supervisors to
represent management – even those with limited authority. Your workplace leaders
will benefit from a better understanding of the issues, and they will feel more confident
to tackle most issues before they become a big, messy and expensive, deal. For those
with more complexity, they will know to seek advice from within their workplace instead
of letting things get worse.

You were able to bring our management group up to speed on important issues that
they otherwise might not have considered and you did so in a way that caught people’s
attention. Our managers went back to their respective workplaces better informed and
better prepared. I also appreciate the method of your presentations. Your examples
were very current and you were able to utilize the electronic response system we were
using to get their direct feedback.

It was very informative and worked well with our group. I also appreciate that you are
able to use humour and also able to get your message across without “preaching.”
Your style and manner in addressing the issues within the room were very effective
and we felt much more prepared to understand and be mindful of the risks in these
extremely important areas of our business after your presentation.

Peter Blake, C.A. Chief Executive Officer Ritchie Bros. Auctioneers Incorporated

Stephen Hammond, B.A., LL.B., CSP, is a lawyer turned workplace and community
human rights speaker and educator. His Bachelor of Arts in political studies is from
the University of Manitoba and his Bachelor of Laws degree is from Osgoode Hall
Law School in Toronto. Stephen is the author of Managing Human Rights at Work: 101
practical tips to prevent human rights disasters and Steps in the Rights Direction: 365
human rights celebrations and tragedies that inspired Canada and the world.

Stephen is a member of the Canadian Association of Professional Speakers and
the International Federation for Professional Speakers. In 2008 Stephen was one
of only 5 Canadians to receive the designation of CSP (Certified Speaking
Professional) which is the “most prestigious earned designation for platform
excellence” by the International Federation. Fewer than 10% of the Federation
members hold this designation including just 43 Canadians.

Stephen Hammond's other Training Sessions include:

For an article on Harassment Prevention in the Workplace: