Here's a FREE selection of articles that address many different problems and situations in your workplace.
WHEN A PERSON IS CALLED ON THEIR COMMENTS OR JOKES,
THEIR RESPONSE IS "IT'S ONLY A JOKE" OR “CAN'T YOU TAKE A JOKE?”
A WOMAN IN A MALE DOMINATED WORKPLACE GETS LESS THAN KIND
COMMENTS FROM THE GUYS AND WHEN ASKED ABOUT IT QUIETLY,
SHE SAYS IT DOESN'T BOTHER HER, OR SHE CAN TAKE IT
ASKING A PERSON WHO IS CONSIDERED A "MINORITY"
TO DO TASKS OTHERS ARE REQUIRED TO DO, YET THEY CRY FOUL
EMPLOYEES WHO MAKE DISPARAGING COMMENTS ABOUT MANAGEMENT AND MANAGERS WHO MAKE DISPARAGING COMMENTS ABOUT UNIONS, GENERALLY
WHEN SEVERAL EMPLOYEES MAKE DEROGATORY COMMENTS ABOUT
ANOTHER EMPLOYEE, WHO IS NOT PRESENT, AND OUTSIDE OF WORK
WHEN SOMEONE TELLS A JOKE, MOST PEOPLE LAUGH, BUT IT'S INAPPROPRIATE, ESPECIALLY FOR ONE PARTICULAR EMPLOYEE, BUT NO ONE SAYS ANYTHING
WHEN EMPLOYEES DON'T WANT TO PICK UP THE SLACK BECAUSE A CHRISTIAN EMPLOYEE NEEDS TIME OFF FOR MASS AND WON'T WORK ON SUNDAYS
WHEN AN EMPLOYEE TAKES PART IN REPUGNANT, BUT NOT ILLEGAL ACTIVITIES, SUCH AS A WHITE SUPREMACIST GROUP, OUTSIDE OF WORK
YET NEVER SAYS OR DOES ANYTHING AT WORK
WHEN TWO EMPLOYEES WERE VERY GOOD FRIENDS, BUT HAD A PHYSICAL FIGHT OUTSIDE WORK AND NOW ONE OF THEM WON'T WORK WITH THE OTHER
OVER SOME OPEN FORM OF COMMUNICATION (RADIO OR GROUP EMAIL) AN EMPLOYEE STATES ABOUT ONE OF THE GUYS, "IT MUST BE THAT TIME OF THE MONTH" BECAUSE THIS FELLOW WAS BEING TOO EMOTIONAL
WHEN A WOMAN CAN’T DO THE SAME PHYSICAL WORK
A MALE CO-WORKER CAN DO, BUT IT’S ONLY A SMALL PART OF THE JOB
WHEN A PERSON APPEARS ALMOST RUDE IN EMAILS, BUT IN PERSON THEY COME ACROSS DIFFERENTLY – CONSIDERATE
WHEN SOMEONE WON’T TAKE “NO” FOR AN ANSWER – THEY HAVE EXHAUSTED ALL APPEALS AND PEOPLE DON’T SEE IT HIS WAY
WHEN SOMEONE IS AFRAID TO SAY ANYTHING TO SOMEONE WHO IS “DIFFERENT” FOR FEAR OF A COMPLAINT OR INSULTING THESE PEOPLE
PERSONS LOWER THEIR VOICES WHEN TALKING ABOUT SOMEONE WHO IS (WHISPER) “BLACK”
Email is the worst…yet email is the best. I love getting all kinds of things done via email. And since my handwriting is awful (I blame my school’s grade 3 curriculum…still waiting for a reply from them) it’s so much better to type. But things go wrong with emails…very wrong. In this instance, you’ve got a person who comes across as rude, or almost rude via emails, yet is considerate in person. You’ve either got a two-faced person, or someone who just needs some email etiquette.
Talk to this person in person. If it’s a long distance “thing” then the phone will work as a second best. Try to establish if there’s something wrong. If the person says, “no” then go through aspects of the email that you are taking as (inappropriate, mad, upset, terse or whatever it is). If the person isn’t intending any of that, talk about how it comes across. Perhaps some email tips will help, such as letting the person know that CAPITAL LETTERS IS OFTEN INTERPRETED AS SHOUTING (unless the person types everything in caps as some do). If it’s a misunderstanding, you’re doing this person a favour because you might not be the only one with concerns.
“Now that we’ve established that you’re not upset with me, or have any issues, can I be so bold as to suggest some ways to come across like the reasonable person I know you to be? When you write “xyz” or use CAPS or exclamation marks, I interpret that differently than what you’ve just explained to me. You might want to consider changing just a bit of your writing style. The other thing is that sometimes we quickly send something before we’ve read it over. I always read mine over before sending and find a change of one word or another makes all the difference. Only when I re-read it did I see how it could have a different meaning.”
Stephen Hammond, B.A., LL.B., CSP
If you have any questions, please contact Stephen.
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