Despite all the years of laws, updated laws, workplace policies and training, many workplaces continue to have the “norm” in which bad behaviours thrive. It is rare for bad behaviours to come from many employees (including leaders) and rarer still for a workplace culture to be considered truly “toxic.” It only takes one or two people to cause a ripple effect that negatively affects many people. When unaddressed, it becomes the norm.
If you want to create a “New Norm” at your workplace, you need to identify inappropriate behaviours, bring about actual change, and when needed, invoke discipline. If the formula is so simple (and it is), then why is any reasonable workplace still enduring behaviours that include, among other things, bullying, harassment and discrimination? It’s a mystery.
Lawyer turned workplace behaviour specialist, Stephen Hammond, has been in the “people” field for about 35 years and he’s seen it all. He gives managers practical advice to help them change with the times. He helps them avoid the legal nightmares that can come about when internal processes aren’t working. And despite the serious nature of these issues, he’s able to deliver his message with humour and clarity.
In the process of finding ways to go from the Old Norm to the New Norm, Stephen wrote his third book titled, The New Norm, helping managers and employees make that all important shift.
Using cases from his book, as well as even more recent cases, Stephen helps managers learn from the mistakes of others. Stephen will help people understand that making the shift is done one employee, one supervisor, one team and one workplace at a time.