KEYNOTES
KEYNOTES
Stephen Hammond, lawyer turned professional speaker, will help your audience avoid the landmines that are getting so many people and workplaces in trouble. For 27 years Stephen has educated thousands of Canadians about the importance of preventing and responding to all the inappropriate stuff that goes on at work; in particular, harassment, bullying and discrimination. Despite the serious nature of the issues, Stephen is known for his humour, wit, and discussing issues that are current and relevant. Most importantly, people leave his sessions feeling more confident to prevent and address inappropriate workplace behaviours.
Learning Objectives
- Openly addressing sensitive workplace issues
- Making managers feel more confident to tackle bad behaviour
- Knowing their behaviour can and will influence others
Who Benefits
Workplace leaders.
Everyone who supervises people must keep up with changing times and changing language. If they don’t, they risk an internal or external workplace complaint from a human rights commission or a ministry of labour. Of course, there is also the risk of bad publicity and bad customer relations. Workplace legislation deems most supervisors to represent management – especially those on the front-line.
Participants will benefit from a better understanding of current issues facing their workplace, and they will feel more confident to tackle most issues before they become big, messy and expensive. For those problems with more complexity, participants will know to seek advice from within their workplace instead of letting things get worse.
EVERY keynote is customized and there are no boring lectures.
Stephen brings humour to even the most serious issues with
complete audience engagement, often using auto-response technology.
Attendees will be talking about this long afterwards.
Despite all the years of laws, updated laws, workplace policies and training, many workplaces continue to have the “norm” in which bad behaviours thrive. It is rare for bad behaviours to come from many employees (including leaders) and rarer still for a workplace culture to be considered truly “toxic.” It only takes one or two people to cause a ripple effect that negatively affects many people. When unaddressed, it becomes the norm.
If you want to create a “New Norm” at your workplace, you need to identify inappropriate behaviours, bring about actual change, and when needed, invoke discipline. If the formula is so simple (and it is), then why is any reasonable workplace still enduring behaviours that include, among other things, bullying, harassment and discrimination? It’s a mystery.
Lawyer turned workplace behaviour specialist, Stephen Hammond, has been in the “people” field for about 35 years and he’s seen it all. He gives managers practical advice to help them change with the times. He helps them avoid the legal nightmares that can come about when internal processes aren’t working. And despite the serious nature of these issues, he’s able to deliver his message with humour and clarity.
In the process of finding ways to go from the Old Norm to the New Norm, Stephen wrote his third book titled, The New Norm, helping managers and employees make that all important shift.
Using cases from his book, as well as even more recent cases, Stephen helps managers learn from the mistakes of others. Stephen will help people understand that making the shift is done one employee, one supervisor, one team and one workplace at a time.
Learning Objectives
- Discussing Old Norms and New Norms at work
- Making managers feel more confident to tackle bad behaviour
- Finding ways to overcome our hesitation to address workplace conflict
Who Benefits
Workplace leaders at any level. They are the ones who set the tone, the “norms,” and they are the ones who need to stay on top of any issues that get in the way of a respectful workplace.
Workplace leaders have the responsibility to not only act appropriately at work, but to call other employees on inappropriate behaviours. When some people aren’t acting responsibly, then it’s the workplace leader who has to figure out how to change certain behaviours.
Some people say “talk is cheap,” but in fact when people say the wrong things, depending on the severity, talk can be very expensive due to unproductive investigations, legal fees or hiring new people when others leave. In this session leaders will find out if their workplace is still part of the “Old Norms” and how they can change them to the “New Norms.”
EVERY keynote is customized and there are no boring lectures.
Stephen brings humour to even the most serious issues with
complete audience engagement, often using auto-response technology.
Attendees will be talking about this long afterwards.
Testimonials
We were looking for someone who could present this rather difficult and sensitive topic in a non-threatening way so that our Managers felt like they were part of the solution, rather than just being given a lecture. Stephen was excellent and quickly built rapport with our very diverse team. He was informative, engaging and knew how to make us think about solutions versus just memorizing rules.
Kam Dhillon-Josh
Director of Human Resources
Clearly Contacts/Coastal.com
After 20 years of public speakers I can say this is the best presentation I have ever had. This is not just for management, but for every human being. One of the issues you discussed was racism. Even though I make an effort not to be racist, I was surprised by terms used casually that have racist meaning. ﾠI shall bring the knowledge into my life to make me a better person, not just a better manager
Linda Fujita Manager
Liquor Distribution Branch, B.C
More tools to FIX your workplace
To give Canadian supervisors and managers tools
to prevent harassment, bullying & discrimination.
A 738 page Canadian training manual for workplace leaders to eliminate harassment, bullying and discrimination
A manager’s guide to improving workplace behaviour
...and keeping out of legal hot water
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